GLO

reducing complexities of GD

ID4 Studio      5 Weeks             

A helping hand

for expecting mothers with GD 

 Tracking blood glucose levels, weight, and food intake for women with gestational diabetes, is the gateway for a happier and healthier mother and child. Glo strives to bring ease to mothers daily monitoring routine and make it easy to share and connect to their doctor. 

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Gestational diabetes,

diabetes developed during pregnancy effect 10% of expectant mothers.

Mismanagement of GD can be dangerous for both mother and child in the short and long term. 

A new face to glucose testing 

The combination of lancet and meter reduces steps in the process.
Upon picking up, Glo acts as a small warming device, heating the user's hands, reducing the pain of the lancet prick. 

Understanding the old to make room for the new 

See analysis 

Smart meter + glo app 

Meter sends reading to the glo application. 
see research
 

Everything in one place

Track what matters and design a routine around your schedule by setting up daily reminders.  
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Track Glucose levels, food intake, exercise, weight.
 
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Add items to the calendar and set up daily reminders. 

 
Request prescriptions and get feedback from your doctor 
 

Doctor portal

Share information directly with your doctor or midwife and take less time to receive important information. 

Understanding Needs and Behavors 

These women spoke about their experience with pregnancy and gestational diabetes.  

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Pain Points 

Needed Capabilites 

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"It is good to know this is out there, but because of the time investment and how inconvenient it is, it's just not practical"

(user #1*)  

Beyond the expected risks, illicit drugs often are often cut with undisclosed and potentially life threatening substances. 

Beyond the expected risks, illicit drugs often are often cut with undisclosed and potentially life threatening substances. 

"The instructions are so confusing, how am I suppose to know these measurements?"

(user #2*)  

"I got a false positive on aspirin, that is concerning"

(user #3*)  

User Journey 

Current user journey of women who use a standard glucose meter 

learn more

Testing Glucose Levels 

Managing diabetes requires users to first use a lancet to prick their finger to draw blood; the blood is then touched to a testing strip attached to a meter that then provides a read-out of the results. 

The results are documented either through a tracking application or written down on a chart. 

Observations 

Summary

Lancet Device 

Simple is better- The simplicity of the lancet device and the mechanism that makes it work makes the process seem less intimidating, however: 

  • Unclear depth symbols 

  • Wobbly and light (cheap) 

  • Lack of intention with needle cartridge holder 

  • Flat top where the needle comes out 

Meter 

Case

The meter has too many functions and not enough indication of what they do. 

  • Switching between the lancet device and the meter let clunky, as a first time user, the prep for the testing process was unclear 

  • The complexity of the interface left it hard to perform the basic function of the device- test the blood sample 

  • The design of the strip didn’t provide any indication of where to put the blood sample 

The case had a specific spot for the test strips, lancet, and meter. Deficits were: 

  • Lack of consideration for other tools 

  • Unstructured and floppy 

  • Poor use of space 

  • No consideration of how it lives in the home 

The above made for unclear usage and contributes to the scary element of poking yourself.

These qualities made it challenging to use the device and made the transition from lancet to meter difficult. 

These qualities made it challenging to use the device and made the transition from lancet to meter difficult. 

Form/Brand Feel Word Map 

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organic     imperfect    warm    body    soft    playful    

Insperation 

organic     imperfect    warm

   playful    

Iteration

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Models 

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organic     imperfect    warm    body    soft    playful